I am sure that somewhere in your mission statement it says that to provide all of those attributes would be your purpose and ambition.
Of course a mission statement is meaningless without delivery and in this respect the Management Team – Alexandre, Hazel and Debbie have clearly instilled these principles in the whole staff and obviously, continually monitor that they are being maintained.
A magnificent effort by all.
Peter G Corcoran, June 2017
Wherever we are in your organisation the staff seem hand-picked for their happy and helpful disposition. The team at ‘M d P’ are great. One can hardly request anything at administration that cannot be dealt with. Everyone is cheerful and the maintenance, grounds, housekeeping and general duties are all performed by people who become your friends.
The towns and countryside around the village are fantastic too; there is so much to get involved with, explore and enjoy. However, it is ‘M d P’s pristine pool in its floral setting, the informal ways of the small roads and quiet places that give a wonderful sense of calm and repose which we love to return to. Monte da Palhagueira is good for the soul and we cannot recommend it highly enough. It is a slice of paradise.
Johnny & Sherrie Wender, Lake House, July 2008
I wanted to live surrounded by a lovely garden, but no gardening to do; have the use of a swimming pool without having to clean it and have a reasonably secluded apartment but with help on hand if I wanted it. Monte da Palhagueira provided all of this. After living here for years I know that I made the right decision. All of the staff, without exception, are so friendly and helpful. Debbie and Clive, the administrators, are always cheerful and nothing is too much trouble for them. Although I am reasonably fit for my age, it is always reassuring to know the nursing sisters are always on hand and I have my emergency buzzer in case I need to get hold of them in a hurry.
When asked if I'm happy here I always say, “I am as happy here as I would be anywhere now that I am alone”. What the future holds no one knows, but I do know that Mrs. Cornelius-Reid has provided a much needed haven for us; thank-you Mary.
Mrs Brenda Myra Hobson, Monte da Palhageuira