This privacy notice tells you what to expect us to do with your personal information.
Contact details
We are registered in Portugal as Country House Nursing and Retirement Homes Portugal Ltd. Our trading name and brand is Monte da Palhagueira. For any further information please contact our local manager by email so that we have a written trace: mdpmanager@amesburyabbey.com. All the other address details are shown in the footer section on every web page.
What information we collect, use, and why
We collect or use your name, email and phone if you use our contact form. We don’t use an analytic tool on our website and don’t store any data related to your visit on our web page.
Lawful bases and data protection rights
Under UK and European data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK/EU GDPR.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
- Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
- Your right to erasure – You have the right to ask us to delete your personal information.
- Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information.
- Your right to object to processing – You have the right to object to the processing of your personal data.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Where we get personal information from
Directly from you in case you fill out the contact form.
How long we keep information
Only as long as needed to reply to your contact action. Should you wish to be added to our email list or our waiting list we will ask you for permission before we do this and we will use double-opt-in to ensure that it is your real email address.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
Last updated
29 October 2024
